FAQ

  • Where can I buy Nukeproof Bikes?
  • Nukeproof bikes, components and apparel is through an authorised dealer network. Please check out our dealer locator for your local stockist or preferred online store here 
  • Do your bikes & components come with Warranty?
  • We offer a comprehensive warranty on all our frames (5 years on / Cub-Scout/ Scout/ Digger/ Reactor/ Mega/ Giga and 2 year on Dissent). On top of that we also offer an extended 2-year warranty on all components excluding wear and tear items such as bearings, brake pads, chains & cassettes etc. Our carbon handlebars carry a lifetime warranty. Our warranty policy applies to the original owner and must be processed by a dealer with proof of purchase and product details. To see the full warranty process and document please click here
  • Where can I demo a Nukeproof bike? 
  • We run numerous demo's through the year at major events and with our dealer network. Check out www.nukeproof.com/pages/demo-events for when we may be near you. If this is unavailable to you, you can always request a demo through your local authorised stockist.  
  • What size bike do I need? 
  • All our products come with a size guide. This is designed as an indication of the size that may suit you. If you are still unsure speak with one of our dealers who will be happy to help you pick the right size and model for you 
  • How does you bike range work? 
  • Our range is named based on specification level. Not every Bike Frame will have each specification level, but in order of price they run: Sport - Race - Comp - Pro - Elite- Factory/ST (Reactor Only) - RS   
  • Where can I find stock availability?
  • Please contact a local authorised stockist for latest stock availability information. In general we launch Model years in the autumn/ winter of each year to offer the latest components, however some models will fall outside of this. 
  • Your out of stock, when will you get more? 
  • We try and keep good stock of key products all year round. However, in exceptional times we will run out, or towards times when a model/ product is due for renewal/ update. We will try update our social media with key stock dates or your local dealer should have the latest information. To help you out please click on this link for a estimated delivery schedule